PRIVACY POLICY

Effective Date: 10/08/2024

 

  1. Introduction

Welcome to Ivory Sanctuary Villa, operated by DHD Samui Co., Ltd. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.ivorysanctuaryvilla.com (the “Site”) and use our services.

  1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: When you contact us, we may collect your name, email address, phone number, and payment information.
  • Usage Data: We collect information about your interactions with our Site, including IP address, browser type, referring site, pages visited, and the time and date of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site. Cookies are small data files placed on your device that help us understand how you use our Site.
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To process your request, respond to your inquiries.
  • To Improve Our Site: To understand how our Site is used and to enhance its functionality and performance.
  • To Communicate: To send you updates about our services, promotions, and other relevant information.
  • For Legal Compliance: To comply with legal obligations and protect our legal rights.
  1. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processors and booking systems.
  • Legal Authorities: When required by law or to protect our rights, property, or safety, or that of others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, we may transfer your information to another entity.
  1. Your Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to or correction of your personal information.
  • Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
  • Cookies: You can manage your cookie preferences through your browser settings.
  1. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

  1. International Transfers

If you are accessing our Site from outside Thailand, please be aware that your information may be transferred to, stored, and processed in Thailand or other countries where our service providers operate. By using our Site, you consent to the transfer of your information to these locations.

  1. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our Site with an updated effective date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

DHD Samui Co., Ltd
9/16, Moo. 4, Bo Phut Subdistrict, Koh Samui District, Surat Thani Province
ivorysanctuary@gmail.com
+33688698829

 

Copyright Ivory Sanctuary Villa